How soon can I see you?
Generally we can get you an appointment on the same day you contact us, or at least during the next business day after you contact us. Early treatment means a speedier recovery.Will I be treated during my first consultation?
Yes. After a very brief discussion on your injury/pain, we will get straight into hands on treatment. We want to reduce your pain and resolve your injury as soon as possible, which is not achieved through talking.How long does a treatment take?
Treatment time can vary depending on the nature of the injury but as a rule of thumb it will last around 30-45 minutes.Will I be given exercises?
Yes. Our physios will design an individual treatment programme for each patient, usually consisting of various appropriate exercises that are to be performed between treatments. Before you leave the clinic, our physio will run through your exercise sheet to ensure that you know understand each exercise, highlighting how important these exercises are to optimise your recovery.Do I need a GP referral?
No you don’t need a GP referral. If you have been referred by a Doctor, please bring their referral letter, any scans or Xrays you may have, appropriate test results & a list of your current medications.
What do I wear?
Please wear loose comfortable clothing, shorts are great if your legs need to be examined. You may need to remove clothing for assessment purposes.I have Private Medical Insurance – am I covered with you?
Of course. As Chartered Physiotherapists we are recognised by all the major insurance companies. Just check your own policy for its terms and conditions.What about payment?
You must pay after each appointment, unless you have made other arrangements with our administration service team beforehand. You will get a receipts at the end of each session which can be used for tax or health insurance companies. Please check on the payment methods accepted in our clinic.Do you know how many treatments I will need?
After your first assessment, your physio will be able to offer an estimate of the amount of appointments needed for your case. This may vary during the course of your treatment as our physio will assess your progress on each visit.Will I be expected to do anything in between treatments?
Yes. But we cannot force you! We provide you with the right exercises to do between visits to ensure your recovery is optimized. We will supply custom made exercise sheets for you to bring home with you.Can I have a Home Visit?
Of course but the cost of a Home Visit will include travel time from the clinic so the cost of treatment may be higher. Please call us for more details.